Our blog
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Consumer Brands & Manufacturers: Why Doesn’t Client Services Own Your Product Manual?
If you want to stop the small but constant stream of low ratings and high support costs, give the people who talk to your customers the power to fix the instructions.
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The PDF Pirates & AI: Why You Need to Own Your Online Instructions
PDF manuals aggregator sites have been quietly intruding on your customers’ post-purchase experience, robbing your product instructions for their benefit.
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Your Downloadable Instruction PDFs Are Hurting Your Business
Most brands post PDFs of product instructions online, mistaking it for digitalization. True digitalization is content-first, not format-first.
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Announcing StepAlong Box Ready Instructions for All In-Box Documentation
Beyond creating, translating and publishing instructions online, you can now also produce print-ready in-box documentation directly from StepAlong.
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Translate instructions and manuals for Amazon GPSR Compliance
Create and manage multilingual manuals with StepAlong: +30 languages, QR codes, compliant PDFs, all ready for Amazon GPSR uploads.
